Preauthorization (Prior Authorization)

Prior authorization (also called preauthorization or pre-approval) is a requirement that your doctor or health care provider get approval from your insurance company before delivering certain services, procedures, or medications. Without it, your insurer may deny the claim and you could be responsible for the full cost.

Services that commonly require prior authorization include:

  • Elective surgeries and procedures
  • Specialist referrals (on some plan types)
  • Brand-name and specialty medications
  • Imaging (MRI, CT scans, PET scans)
  • Inpatient hospital admissions (non-emergency)
  • Home health care and durable medical equipment
  • Mental health and substance use treatment (certain levels of care)

Prior authorization is your insurer’s way of reviewing medical necessity before paying. It does not guarantee payment — a claim can still be denied after authorization if the service is billed differently than approved. If authorization is denied, you have the right to appeal.

Frequently Asked Questions

Do I need prior authorization for emergency care?

Emergency care never requires prior authorization. Federal law requires insurers to cover emergency services without prior approval. For non-emergency care, your provider’s office typically handles the authorization request on your behalf — but it’s worth confirming the request was submitted before your appointment.

Can I appeal a prior authorization denial?

Yes. If prior authorization is denied, you can appeal the decision through your insurer’s internal appeals process. If the internal appeal is unsuccessful, you have the right to an independent external review. Your doctor can also submit additional clinical documentation to support the necessity of the service during the appeal.

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